Results · Tier 1 automotive supplier
A threatened recall avoided, with field failures cut from 10% to 0.1%.
Quality and Compliance.
Tier 1 automotive supplier · Quality and Compliance
Sun visors failing in the field at more than 10%, a major automaker threatening a recall, and the supplier on controlled shipping with a new-business hold.
We pinpointed the exact failure location, then used designed experiments to trace it to two causes: misaligned welding dies, and a temperature, pressure, and time window that produced weak welds.
A threatened recall avoided, with field failures cut from 10% to 0.1%
10%+ to 0.1%Field failure rate
- Recall avoided
- Controlled shipping and new-business hold lifted after 90 days without a single failure
Verified to our standard.
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